We're sorry to hear that you encountered a problem while trying to update your email. It could be that we have a different email address on file.
Please call Customer Service at 1-800-925-1500 and a representative will be happy to assist you. Our business hours are Monday-Friday 7:00 a.m. to 5:00 p.m. and Saturday-Sunday 7:00 a.m. - 11:00 a.m. (CST).