We're sorry to hear you'd like to cancel your membership. People like you are the reason we dig deeper, ask tough questions and seek out stories that otherwise would go untold. So when we lose a member, we don’t take it lightly. For this reason, we'd like to hear from you so that we can understand your concerns.
You can cancel your membership at any time by contacting Customer Service at 1-800-925-1500. Representatives are available Monday-Friday 7:00 a.m. - 5:00 p.m. and Saturday-Sunday 7:00 a.m. - 11:00 a.m. Please note that your account will remain active until you speak with a representative.
Cancellations cannot be made via email or chat, except as required by law. Residents of CA, OR, VA or VT may email firstname.lastname@example.org to cancel their memberships.