We're sorry to hear you'd like to cancel your membership. People like you are the reason we dig deeper, ask tough questions and seek out stories that otherwise would go untold. So when we lose a member, we don’t take it lightly. For this reason, we don’t accept written or emailed cancellation requests. We want to hear from you so that we can understand your concerns.
Please contact our Customer Service Center at 1-800-925-1500. Representatives are available Monday-Friday from 7:00 a.m. - 5:00 p.m. and Saturday-Sunday from 7:00 a.m. - 11:00 a.m. Please note that your account will remain active until you speak with a representative.