We're sorry there was an issue with your delivery. We’ll make it right as soon as possible. There are two ways to reach us:
Online
1. Visit myaccount.dallasnews.com and log-in using the email address and password associated with your account.
2. Click "Report a Delivery Issue." If you're already signed in, you can go directly to this link.
Phone
Contact Customer Service or utilize our automated attendant by calling 214-745-8383.
To receive same day replacement, you must report a missed/damaged paper before 10 am Monday- Saturday and 11 am on Sunday. Redelivery is subject to location. Your contractor will be notified after you submit your request.