Please be sure you’ve updated the latest version of the app. You can check for any updates by going to the app store and searching for "The Dallas Morning News."
When you see the app, tap to open it. If you have an update available it will say "Update" under the app name. If you’re on the latest version, it will read “Open” instead.
If your app is updated and you’re still having trouble, please log out and log back into your account. If you continue to have trouble, delete the app from your phone and then reinstall it.
If none of that works, it may be a technical problem. Please submit a request and describe the issue. Be as specific as possible and be sure to include the device on which you're accessing the app.