Archives
- No search results in the archive are visible. What should I do?
- My archive search result continues on another page. How do I continue to the next page?
- How do I move from one search result in the archive to the next?
- Pages in the archive are out of order. How do I sort them?
- I'm trying to access an edition from the archives. Why is it taking such a long time to load?
- How do I zoom in or out on an archive page?
Website
- I can’t see any more articles on the website. Why am I being asked to sign in or subscribe?
- I'd like to have an article or video removed from your website. Whom should I contact?
- I'm in Europe and am trying to access your site, but keep getting blocked. What is happening?
- I'm on an incognito/private browser. Why am I being blocked from accessing stories?
- I’m using an ad blocker. Why am I being blocked from accessing stories?
- What happened to the comments section on dallasnews.com?
Digital Account
- How do I set-up my digital account?
- How can I change the email address on my account?
- I'm trying to update my email but keep getting an error message. Whom should I contact?
- I'm forced to login when using a different browser and my login isn't recognized between my tablet and phone. Why is this happening?
- Can I change my subscription plan before my renewal date?
- The renewal date for my digital-only account is coming up. What do I do?